Tyrosys Remote Support Tool Instructions:
1. Simply click on the link below to download the Tool (tyrosys-help.zip).
2. Navigate to the folder on your Mac where downloads save to.
3. Double click on the .zip file to extract it.
Tyro-tip: If you'd like to use the tool in the future, move it to your Applications folder.
4. Finally, double click on the Tyrosys Remote Support Tool to launch it.
Importantly, please follow the extra security settings listed below to enable the tool to work properly on your Mac ahead of our remote assistance.
Click on Security & Privacy
Click on the padlock in the lower left and type in your Administrator Password. Then make sure the checkbox next to TeamViewer and/or TeamViewer QuickSupport is checked.
Ensure the padlock in the lower left is still unlocked, then make sure the checkbox next to TeamViewer and/or TeamViewer QuickSupport is checked.
Just launch the Tyrosys Remote Support Tool and we'll see you in class!
Tyrosys Corp | Apple Authorized Service Provider
Office Phone: 512-686-0469
10921 E Crystal Falls Pkwy, STE K-800
Leander, Texas 78641
Toll-free: 1-877-TYROSYS (1-877-897-6797)
Office Hours: 8:30am to 5:00pm CST Tuesday thru Friday
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