In order for your unit to be serviced, we will need for you to turn off Find my Device before bringing your Mac in for repair.
Please turn this feature off before bringing in your Mac.
Open the Apple Menu and Navigate to System Preferences, then click on Apple ID.
Within your iCloud settings, uncheck Find my Mac.
You will be prompted to type in your Apple ID password and the feature will be successfully disabled.
We can now move forward with servicing your Mac!
Open a web browser and go to: icloud.com
After authenticating and logging into iCloud, click on the Find iPhone button in the lower right corner.
In the list of devices, choose the device to be serviced.
After a few moments of searching, the device will be unavailable and the ability to Remove from Account will appear. Click on the "Remove from Account" text.
We can now move forward with servicing your Mac!
Tyrosys Corp | Apple Authorized Service Provider
Office Phone: 512-686-0469
Tyrosys Corp
10921 E Crystal Falls Pkwy, STE K-800
Leander, Texas 78641
Toll-free: 1-877-TYROSYS (1-877-897-6797)
Fax: 903-640-4951
Walk-in Hours:
8:30am to 3:00pm (CST)
Tuesday thru Friday
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