There you'll find detailed information about our scope of Fiber repair services and EasySplicer Authorized Repair.
This page has been archived for search engine purposes and won't be updated.
Archived 8-17-2023 5:47pm
We welcome our customers at our Leander, Texas corporate facility during operating hours.
Tuesday - Friday
8:30am to 3pm (CST)
Call us at 512-686-0469
All TyroLab test equipment and fiber optic services are performed in our laboratory.
A certificate of calibration, listing standards used and UUT (Unit Under Test) status, will be provided with each order.
Additional readout documentation available for a fee.
Most equipment can be serviced within 1 to 2 business days. Prompt return shipment after payment.
We appreciate our founder's USAF P.M.E.L. background and any opportunity to serve Federal, State and Local Government Defense or Educational entities.
We have been serving our clients for over 20+ years and look forward to the opportunity to serve!
Printable version of our mail-in repair form to include with your repair shipment.
Files coming soon.
The person shipping in the equipment and the owner of the equipment authorizes Tyrosys to diagnose and service the above listed equipment.
Carry-in service labor performed at a base hourly rate of $87.00 dollars per hour. At a minimum, a Diagnostic Evaluation Fee will be due for troubleshooting your equipment, and pre-payment is required for all suspected liquid spill units or other special circumstances.
Any equipment left beyond 30 calendar days from drop-off date will be considered abandoned and will be liquidated or destroyed.
All services are performed by Tyrosys in our laboratory.
It is the owners responsibility to backup important data prior to repair service release. Your original failed hard drive will not be returned to you if replaced and returned under warranty because it must be returned to the manufacturer.
If the Hard disk drive or solid state drive is replaced outside of warranty, the original hard disk drive will be returned to the owner.
Tyrosys will contact you within the business day (or next business day if after hours) to confirm your repair request.
During that confirmation call we will create you a repair ticket within our internal system, and ask if you need a transit box.
Depending on the situation, Tyrosys will then collect pre-payment for required diagnostics and shipping securely using QuickBooks Online Payments.
Our goal is to make the mail-in repair process smooth, safe, and easy to understand.
Tyrosys Corp | Apple Authorized Service Provider
Office Phone: 512-686-0469
10921 E Crystal Falls Pkwy, STE K-800
Leander, Texas 78641
Toll-free: 1-877-TYROSYS (1-877-897-6797)
Lobby Walk-in Hours:
8:30am to 3:00pm (CST)
Tuesday thru Friday
Office Hours: 7:45am to 6pm CST, Tuesday thru Friday
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