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Our FiberSplicer by Tyrosys Fiber Optical specific services are all detailed on our dedicated website at FiberSplicer.com and FiberSplicer.training.
There you'll find detailed information about our scope of Fiber repair services and EasySplicer Authorized Repair.
This page has been archived for search engine purposes and won't be updated.
Archived 8-17-2023 5:47pm
FiberSplicer.com
Customer Drop-off and Pick-up
Tyrosys Corp is a qualified small, Veteran-owned Texas Corporation.
Customer Drop-off and Pick-up
We welcome our customers at our Leander, Texas corporate facility during operating hours.
Walk-in Hours:
Tuesday - Friday
8:30am to 3pm (CST)
Call us at 512-686-0469
All TyroLab test equipment and fiber optic services are performed in our laboratory.
Documentation and Turnaround
Tyrosys Corp is a qualified small, Veteran-owned Texas Corporation.
Customer Drop-off and Pick-up
A certificate of calibration, listing standards used and UUT (Unit Under Test) status, will be provided with each order.
Additional readout documentation available for a fee.
Most equipment can be serviced within 1 to 2 business days. Prompt return shipment after payment.
Tyrosys Corp is a qualified small, Veteran-owned Texas Corporation.
Tyrosys Corp is a qualified small, Veteran-owned Texas Corporation.
Tyrosys Corp is a qualified small, Veteran-owned Texas Corporation.
We appreciate our founder's USAF P.M.E.L. background and any opportunity to serve Federal, State and Local Government Defense or Educational entities.
We have been serving our clients for over 20+ years and look forward to the opportunity to serve!
Tyrosys Corp Repair Service Consent:
The person shipping in the equipment and the owner of the equipment authorizes Tyrosys to diagnose and service the above listed equipment.
Carry-in service labor performed at a base hourly rate of $87.00 dollars per hour. At a minimum, a Diagnostic Evaluation Fee will be due for troubleshooting your equipment, and pre-payment is required for all suspected liquid spill units or other special circumstances.
Any equipment left beyond 30 calendar days from drop-off date will be considered abandoned and will be liquidated or destroyed.
All services are performed by Tyrosys in our laboratory.
Tyrosys Corp assumes no responsibility for your data or data lost during servicing.
It is the owners responsibility to backup important data prior to repair service release. Your original failed hard drive will not be returned to you if replaced and returned under warranty because it must be returned to the manufacturer.
If the Hard disk drive or solid state drive is replaced outside of warranty, the original hard disk drive will be returned to the owner.
After your Mail-in Repair request is submitted:
Tyrosys will contact you within the business day (or next business day if after hours) to confirm your repair request.
During that confirmation call we will create you a repair ticket within our internal system, and ask if you need a transit box.
Depending on the situation, Tyrosys will then collect pre-payment for required diagnostics and shipping securely using QuickBooks Online Payments.
Our goal is to make the mail-in repair process smooth, safe, and easy to understand.