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Tyrosys Corp

Quality Craftsmanship and Expertise, with Texas Hospitality

Quality Craftsmanship and Expertise, with Texas HospitalityQuality Craftsmanship and Expertise, with Texas Hospitality

Apple Authorized Mail-in Mac Repair

Tyrosys Corp - Apple Authorized Service Provider

Mail-in Mac Repair

Convenient, Easy, and Safe Authorized Mac Mail-in Repair Services.


Servicing the whole Apple line of Macintosh computers including the MacBook, MacBook Air, MacBook Pro, Mac Mini, Mac Pro, iMac, and Mac Studio.

We would like to earn your business!

We work hard to offer the highest quality service beyond what you receive at an Apple Retail Store or from many of our competitors.


Very Experienced and Apple Authorized

We have been repairing Mac computers the right way as an Apple Authorized Service Provider for 20 years, since 2002.  Tyrosys is a family and veteran owned small business that strives to offer our best craftsmanship, expertise, and Texas hospitality for our clients.


Centrally Located in Texas

Tyrosys  is an Apple Authorized Service Provider centrally located in the northern suburbs of Austin, Texas, USA. Being located centrally in the United States enables us to offer quick shipping that is economically priced.


Available to help with all types of Mac computer repairs

Tyrosys can troubleshoot, repair, and upgrade your Mac computer with the Mail-in Mac repair convenience and shipping with FedEx.


Book your Mail-in Mac

Lets get started!


Create your repair online by clicking the link below, or call us at 512-686-0469 to schedule.


Available Tuesday thru Friday

8:30am to 5pm CST


Book your Mail-in Mac Repair Now

How Mail-in Mac Works

Step 1: Complete our Form.

Step 1: Complete our Form.

Step 1: Complete our Form.

Complete the Mail in Mac Repair Form

Our repair form is downloadable in Adobe PDF format and easily prints to your printer. 


The form requests information like your contact info, unit information, and a description of what is going wrong.


Please be sure to completely fill out the form and keep a copy for yourself.  Then attach the original to your machine that you are sending in for repair.

Step 2: Create your Repair

Step 1: Complete our Form.

Step 1: Complete our Form.

Create your Mail in Mac Repair online or by calling Tyrosys at 512-686-0469

Create your repair online or call us at 512-686-0469 to schedule one.


Please give us your name, serial number of the Mac computer, and share with us the problem you’re having. 


We have paid 3-way transit box available should you need one. 


Affordable pre-paid shipping available for purchase.

Step 3: Ship your Mac

Step 1: Complete our Form.

Step 3: Ship your Mac

Ship your Mac to Tyrosys using FedEx

Ship your Mac computer for Repair.

Using a transit box, drop off your package at a FedEx store location. 


Please make sure you're shipping to our new office in Suite K-800. 


Be  sure to properly package your Mac for shipment, and don't skimp on packing it right. 


If you need a high quality box, our boxes that we sell are the official Apple ones used for mail-in depot repairs.


Pre-paid shipping is available using FedEx services.

Tyrosys Mail-in Repair Form v2022 (pdf)

Download

Tyrosys Shipping Guide v2022 (pdf)

Download

Shipping Time Estimate v2022 (pdf)

Download

Why Choose Tyrosys for my Mail-in Repair?

Mail in Mac Repair Done Right

Craftsmanship Performed by Apple Master Technicians

Proven Expertise: Apple Authorized, Certified, Annually Qualified.

Proven Expertise: Apple Authorized, Certified, Annually Qualified.

We perform repairs in our  laboratory, which provides our customers the highest quality and quickest turn around. 


With Tyrosys you get to work directly with the Apple Authorized and Certified technician performing your repair.


We stock many common parts, but can usually get most special order parts within about a business day from Apple. 


Emergency and Expedited services are available for additional fees.

Proven Expertise: Apple Authorized, Certified, Annually Qualified.

Proven Expertise: Apple Authorized, Certified, Annually Qualified.

Proven Expertise: Apple Authorized, Certified, Annually Qualified.

Trust your Mac with Tyrosys

22 years of professional Apple expertise. 


Proven Mac Repair experts with:


  • Our earned Apple Service Authorizations


  • Professional Apple  Certifications; Tech Coordinator (ACTC), Apple Master Technician


  • Comprehensive Annual Mac Hardware Service Qualifications


  • Annual Apple Service Provider Quality Audits and Inspections

Friendly Texas Hospitality with Quality Service.

Proven Expertise: Apple Authorized, Certified, Annually Qualified.

Friendly Texas Hospitality with Quality Service.

Family and USAF Veteran owned.

 We offer and friendly, easy, and quick way to get your Mac serviced.


Working with Tyrosys means supporting a small family and veteran owned business.  


We at Tyrosys are passionate about Apple and would like to earn your   business with our expertise, craftsmanship, and Texas hospitality.

Learn about Tyrosys

Using Only Official Apple Tools

Using Only Official Apple Tools

Using Only Official Apple Tools

Each of our workstations features Apple approved tools.  Utilizing the best quality brands such as Wera, Desco, Uline, and Weller. 


When we at Tyrosys service your equipment, you can trust that we're using the right tools, have the real service manuals, and using genuine parts to get the job done right.

STATE OF THE ART LABORATORY

Using Only Official Apple Tools

Using Only Official Apple Tools

We run a tight ship here at Tyrosys.


  • Our laboratories are neat and organized, and we use only Apple approved and official tools.  
  • All received units are immediately tagged upon arrival and kept securely while in repair.
  • Your unit is safe at our Tyrosys with layers of security, restricted access to units in repair, and secured with monitored surveillance.

The Tyrosys Mail-in Mac Workflow

Diagnostics are Performed

Diagnostics are Performed

Diagnostics are Performed

Our Apple Authorized and Certified Technicians use official Apple issued diagnostic tests and approved methods to quickly and accurately troubleshoot your machine.  


Once the affected components are isolated, a quotation for repair will  be generated.

Unit Repair with Approval

Diagnostics are Performed

Diagnostics are Performed

With your approval and QuickBooks online secure payment, our Apple Authorized and Certified technicians will complete the  repair of your Mac. 


Upon completion, additional quality control tests are performed to ensure the original problem has been corrected and your Mac is back to running normally. 

Your Mac fixed Right

Quick Return Shipment

Quick Return Shipment

Tyrosys is an Apple Authorized Service Provider located in Leander, Texas.

All repairs are completed in our Leander, Texas, USA Apple Authorized facility.

Quick Return Shipment

Quick Return Shipment

Quick Return Shipment

Tyrosys ships using Fedex and UPS for Apple Authorized Repairs.

Once all applicable charges have been billed, we will quickly return ship your Mac. 


An economic return option is UPS or FedEx Ground which averages one to three days depending on your distance from central Texas.  


Expedited UPS / FedEx Overnight or 2nd Day Air services are available upon request.

Important Mail-in Repair Notes

AppleCare Customers

AppleCare Customers

AppleCare Customers

AppleCare does not cover shipping costs.

We would be happy to service your Mac computer under AppleCare coverage.


Importantly Apple Limited Warranty and AppleCare Protection Plans does not cover the cost of shipping or extended diagnostic evaluation which may apply.

Shipping Costs

AppleCare Customers

AppleCare Customers

Shipping expenses are billed to the customer.  


We can ship using either UPS or FedEx and pass on our volume discount savings. 


US Postal available for rural PO Boxes or APO. 

Declined Repairs

AppleCare Customers

Need a transit box?

Declined repairs are billed $125

We get it - sometimes a machine is beyond economical repair and it makes more sense to replace instead of repair.


Declined repairs are billed $85.00 for the diagnostic evaluation plus return shipping.

Need a transit box?

We Service the entire Mac Computer Line!

Need a transit box?

Ship your MacBook with confidence. 


We have high quality transit boxes available for sale that fit Mac Portable models at $26.50. 


Three-way transit boxes require box purchase and shipping pre-payment.

We have iMac Boxes too

We Service the entire Mac Computer Line!

We Service the entire Mac Computer Line!

Ship your iMac with confidence. 


We also have high quality iMac transit boxes available for sale that fit either 21, 24, and 27-inch Mac models each at $26.50. 


These are the same boxes Apple uses to ship your iMac originally and designed to keep is safe while in transit.

We Service the entire Mac Computer Line!

We Service the entire Mac Computer Line!

We Service the entire Mac Computer Line!

We Service the entire Mac Computer Line!

Mac Computer Repair is our speciality and passion.


We service and repair the entire Apple Mac Computer line-up:

 

  • MacBook 
  • MacBook Air
  • MacBook Pro
  • iMac
  • iMac Pro
  • Mac Pro
  • Mac Mini
  • Mac Studio

Ready to Schedule?

Schedule your Repair

Schedule your Repair

Schedule your Repair

Call us at 512-686-0469


Available Tuesday thru Friday during business hours:

8:30 am to 5 pm CST

 

Call us to Schedule

Schedule Online

Schedule your Repair

Schedule your Repair

Schedule Online anytime:


Orders received by 3:00pm Central Time workdays will ship same day.

 

Schedule online anytime:

Schedule Online

Message us

Schedule your Repair

Message us

Message us anytime:


We monitor our email all week (including weekends) and will respond to your message and questions quickly.

 

Request a repair by messaging:

Message Tyrosys

Mail-in Repair Forms and Information

Tyrosys Mail-in Repair Form v2022 (pdf)Download
Tyrosys Shipping Guide v2022 (pdf)Download
Shipping Time Estimate v2022 (pdf)Download
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Tyrosys Corp | Apple Authorized Service Provider

Office Phone: 512-686-0469


Tyrosys Corp 

10921 E Crystal Falls Pkwy, STE K-800
Leander, Texas 78641


Toll-free: 1-877-TYROSYS (1-877-897-6797)

Fax: 903-640-4951


Walk-in Hours: 

8:30am to 3:00pm (CST) 

Tuesday thru Friday


Appointments Available


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