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Tyrosys Corp

Quality Craftsmanship and Expertise, with Texas Hospitality

Quality Craftsmanship and Expertise, with Texas HospitalityQuality Craftsmanship and Expertise, with Texas Hospitality

Authorized Mac Repair with the Convenience of Shipping

Mail in Mac Repair Services

Tyrosys Mail-in Mac Repair

If you don't live close to a major city with Apple Authorized Service Providers or Apple Stores then getting your Mac serviced can be a challenge.  


Tyrosys can repair and / or upgrade your Mac all with the Mail-in-Mac convenience of shipping with FedEx.

How Mail-in Mac Works:

1. Complete our Mail-in Repair form.


The form is downloadable in Adobe PDF format and easily prints to your printer. Be sure to completely fill out the form, keep a copy for yourself, and attach to your machine that you are sending in for repair.


2. Create your repair online or call us at 512-686-0469 to schedule one.


Please give us your name, serial number of the machine, and share with us the problem you’re having. We can offer you a 3-way transit box should you need it, and the diagnostic fee includes pre-paid FedEx shipping to us. 

Create Online Repair


3. Ship your Mac computer for Repair.


Using our transit box, or your own box, drop off your package at a FedEx store location. Please make sure you're shipping to our new office in Suite K-800. 


Be sure to properly package your Mac for shipment, and don't skimp on packing it right. Our boxes that we sell are high quality and official Apple ones used for Depot repairs.


Pre-paid shipping is available using FedEx services.

Tyrosys Mail-in Repair Form v2022 (pdf)

Download

Tyrosys Shipping Guide v2022 (pdf)

Download

Shipping Time Estimate v2022 (pdf)

Download

Tyrosys Mail in Mac Repair Workflow

Diagnostics Performed

Unit Repair with Customer Approval

Unit Repair with Customer Approval

Our Apple Authorized and Certified Technicians use Apple issued diagnostic tests and  approved methods to quickly and accurately troubleshoot your machine.  


Once the affected components are isolated, a quotation for repair will  be generated.

Unit Repair with Customer Approval

Unit Repair with Customer Approval

Unit Repair with Customer Approval

With your approval, our Apple Certified technicians will complete the  repair of your Mac. 


Upon completion, additional quality control tests are performed to ensure the original problem has been corrected.

All repairs are completed in our Leander, Texas Apple Authorized facility.

Quick Return Shipment

Unit Repair with Customer Approval

Quick Return Shipment

FedEx Shipping

Once applicable charges have been billed, we will quickly return ship  your Mac. 


An economic return option is FedEx Ground which averages one to three days depending on your distance from central Texas. 


Expedited FedEx Overnight or 2nd Day Air  services are available upon request.

Important Mail-in Repair Notes

AppleCare Customers

AppleCare Customers

AppleCare Customers

AppleCare does not cover shipping costs.

Apple Limited Warranty and AppleCare Protection Plans do not cover the cost of shipping.

Shipping Costs

AppleCare Customers

AppleCare Customers

We prefer to ship using FedEx and pass on our volume discount savings, however can ship UPS using a customer's account.  Shipping expenses are billed to the customer.  

Declined Repairs

AppleCare Customers

Need a transit box?

Declined repairs are billed $125

Declined repairs are billed $160.00 including return shipping for the diagnostic evaluation.

Need a transit box?

We Service the entire Mac Computer Line!

Need a transit box?

Tyrosys sells Mail in Repair Boxes

We have transit boxes available for  most Mac models at $26.50. 


Three-way transit boxes require box purchase and shipping pre-payment.

We Service the entire Mac Computer Line!

We Service the entire Mac Computer Line!

We Service the entire Mac Computer Line!

We Service the entire Mac Computer Line!

MacBook • MacBook Air • MacBook Pro • iMac • iMac Pro • Mac Pro • Mac Mini • Mac Studio

Ready to Schedule?

Call or schedule your Mac Mail in Repair by calling Tyrosys Apple Authorized Service Provider

Schedule your Repair

Call us at 512-686-0469


Available Tuesday thru Friday during business hours, 8:30 am to 5 pm CST

 

Schedule Mail in Mac Repair Online

Mail-in Repair Forms and Information

Tyrosys Mail-in Repair Form v2022 (pdf)Download
Tyrosys Shipping Guide v2022 (pdf)Download
Shipping Time Estimate v2022 (pdf)Download
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Tyrosys Corp | Apple Authorized Service Provider

Office Phone: 512-686-0469


Tyrosys Corp 

10921 E Crystal Falls Pkwy, STE K-800
Leander, Texas 78641


Toll-free: 1-877-TYROSYS (1-877-897-6797)

Fax: 903-640-4951


Office Hours: 8:30am to 5:00pm CST Tuesday thru Friday


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