Mail in Mac Repair Services
Mail-in Mac Repair by Tyrosys
If you don't live close to a major city with Apple Authorized Service Providers or Apple Stores then getting your Mac serviced can be a challenge.
We would like to earn your business!
Tyrosys is an Apple Authorized Service Provider centrally located in the suburbs of Austin, Texas. Our physical location in central Texas makes economically priced shipping times ideal with being in the middle.
Tyrosys can repair and / or upgrade your Mac all with the Mail-in-Mac convenience of shipping with FedEx.
How Mail-in Mac Works:
1. Complete our Mail-in Repair form.
The form is downloadable in Adobe PDF format and easily prints to your printer. Be sure to completely fill out the form, keep a copy for yourself, and attach to your machine that you are sending in for repair.
2. Create your repair online or call us at 512-686-0469 to schedule one.
Please give us your name, serial number of the machine, and share with us the problem you’re having. We can offer you a paid 3-way transit box should you need it and we have affordable pre-paid FedEx shipping available for purchase.
3. Ship your Mac computer for Repair.
Using our transit box, or your own box, drop off your package at a FedEx store location. Please make sure you're shipping to our new office in Suite K-800.
Be sure to properly package your Mac for shipment, and don't skimp on packing it right. If you need a high quality box, our boxes that we sell are the official Apple ones used for depot repairs.
Pre-paid shipping is available using FedEx services.
Craftsmanship Performed by Apple Master Technicians
Proven Expertise: Apple Authorized, Certified, Annually Qualified.
Proven Expertise: Apple Authorized, Certified, Annually Qualified.
We perform repairs in our laboratory, which provides our customers the highest quality and quickest turn around.
With Tyrosys you get to work directly with the Apple Authorized and Certified technician performing your repair.
We stock many common parts, but can usually get most special order parts within about a business day from Apple.
Emergency and Expedited services are available for additional fees.
Proven Expertise: Apple Authorized, Certified, Annually Qualified.
Proven Expertise: Apple Authorized, Certified, Annually Qualified.
Proven Expertise: Apple Authorized, Certified, Annually Qualified.
Trust your Mac with Tyrosys
22 years of professional Apple expertise.
Proven Mac Repair experts with:
- Our earned Apple Service Authorizations
- Professional Apple Certifications; Tech Coordinator (ACTC), Apple Master Technician
- Comprehensive Annual Mac Hardware Service Qualifications
- Annual Apple Service Provider Quality Audits and Inspections
Friendly Texas Hospitality with Quality Service.
Proven Expertise: Apple Authorized, Certified, Annually Qualified.
Friendly Texas Hospitality with Quality Service.
Family and USAF Veteran owned.
We offer and friendly, easy, and quick way to get your Mac serviced.
Working with Tyrosys means supporting a small family and veteran owned business.
We at Tyrosys are passionate about Apple and would like to earn your business with our expertise, craftsmanship, and Texas hospitality.
Using Top of the Line Tools
Using Top of the Line Tools
Friendly Texas Hospitality with Quality Service.
Each of our workstations features Apple approved tools. Utilizing the best quality brands such as Wera, Desco, Uline, and Weller.
When we at Tyrosys service your equipment, you can trust that we're using the right tools and genuine parts to get the job done right.
State of the Art Laboratory
Using Top of the Line Tools
State of the Art Laboratory
We run a tight ship here at Tyrosys.
Our laboratories are neat and organized, all units are immediately tagged upon arrival, and our location is secured with monitored surveillance and layers of security.
Tyrosys Mail in Mac Repair Workflow
Diagnostics Performed
Unit Repair with Customer Approval
Unit Repair with Customer Approval
Our Apple Authorized and Certified Technicians use official Apple issued diagnostic tests and approved methods to quickly and accurately troubleshoot your machine.
Once the affected components are isolated, a quotation for repair will be generated.
Unit Repair with Customer Approval
Unit Repair with Customer Approval
Unit Repair with Customer Approval
With your approval and QuickBooks online secure payment, our Apple Authorized and Certified technicians will complete the repair of your Mac.
Upon completion, additional quality control tests are performed to ensure the original problem has been corrected and your Mac is back to running normally.
Your Mac fixed Right
Quick Return Shipment via FedEx
Quick Return Shipment via FedEx
All repairs are completed in our Leander, Texas, USA Apple Authorized facility.
Quick Return Shipment via FedEx
Quick Return Shipment via FedEx
Quick Return Shipment via FedEx
Once all applicable charges have been billed, we will quickly return ship your Mac.
An economic return option is FedEx Ground which averages one to three days depending on your distance from central Texas. Expedited FedEx Overnight or 2nd Day Air services are available upon request.
AppleCare Customers
AppleCare Customers
AppleCare Customers
We can service your Mac computer under AppleCare coverage, however Apple Limited Warranty and AppleCare Protection Plans do not cover the cost of shipping.
Shipping Costs
AppleCare Customers
AppleCare Customers
We prefer to ship using FedEx and pass on our volume discount savings, however can ship UPS using a customer's account. Shipping expenses are billed to the customer.
Declined Repairs
AppleCare Customers
Need a transit box?
Declined repairs are billed $85.00 including return shipping for the diagnostic evaluation.
Need a transit box?
We Service the entire Mac Computer Line!
Need a transit box?
Ship your Mac with confidence. We have high quality transit boxes available for sale that fit most Mac models at $26.50.
Three-way transit boxes require box purchase and shipping pre-payment.
We Service the entire Mac Computer Line!
We Service the entire Mac Computer Line!
We Service the entire Mac Computer Line!
MacBook • MacBook Air • MacBook Pro • iMac • iMac Pro • Mac Pro • Mac Mini • Mac Studio
Schedule your Repair
Call us at 512-686-0469
Available Tuesday thru Friday during business hours, 8:30 am to 5 pm CST
Schedule online anytime: