If you don't live close to a major city with Apple Authorized Service Providers or Apple Stores then getting your Mac serviced can be a challenge.
Tyrosys can repair and / or upgrade your Mac all with the Mail-in-Mac convenience of shipping with FedEx.
1. Complete our Mail-in Repair form.
The form is downloadable in Adobe PDF format and easily prints to your printer. Be sure to completely fill out the form, keep a copy for yourself, and attach to your machine that you are sending in for repair.
2. Create your repair online or call us at 512-686-0469 to schedule one.
Please give us your name, serial number of the machine, and share with us the problem you’re having. We can offer you a 3-way transit box should you need it, and the diagnostic fee includes pre-paid FedEx shipping to us.
3. Ship your Mac computer for Repair.
Using our transit box, or your own box, drop off your package at a FedEx store location. Please make sure you're shipping to our new office in Suite K-800.
Be sure to properly package your Mac for shipment, and don't skimp on packing it right. Our boxes that we sell are high quality and official Apple ones used for Depot repairs.
Pre-paid shipping is available using FedEx services.
Our Apple Authorized and Certified Technicians use Apple issued diagnostic tests and approved methods to quickly and accurately troubleshoot your machine.
Once the affected components are isolated, a quotation for repair will be generated.
With your approval, our Apple Certified technicians will complete the repair of your Mac.
Upon completion, additional quality control tests are performed to ensure the original problem has been corrected.
All repairs are completed in our Leander, Texas Apple Authorized facility.
Once applicable charges have been billed, we will quickly return ship your Mac.
An economic return option is FedEx Ground which averages one to three days depending on your distance from central Texas.
Expedited FedEx Overnight or 2nd Day Air services are available upon request.
Apple Limited Warranty and AppleCare Protection Plans do not cover the cost of shipping.
We prefer to ship using FedEx and pass on our volume discount savings, however can ship UPS using a customer's account. Shipping expenses are billed to the customer.
Declined repairs are billed $160.00 including return shipping for the diagnostic evaluation.
We have transit boxes available for most Mac models at $26.50.
Three-way transit boxes require box purchase and shipping pre-payment.
MacBook • MacBook Air • MacBook Pro • iMac • iMac Pro • Mac Pro • Mac Mini • Mac Studio
Tyrosys Corp | Apple Authorized Service Provider
Office Phone: 512-686-0469
10921 E Crystal Falls Pkwy, STE K-800
Leander, Texas 78641
Toll-free: 1-877-TYROSYS (1-877-897-6797)
Office Hours: 8:30am to 5:00pm (CST)
Tuesday thru Friday
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